Terms And Conditions

General

If you shop online at ecopacks.asia, these terms and conditions apply to all transactions with you, the customer. Please carefully read them before placing your order and print a copy for your records. The terms and conditions of the website and the terms and conditions of the online store, taken together, will serve as the entire agreement between you and the company once you register at the online store

Acceptance of orders

We accept your order, we validate it and the credit or debit card information you provide. After that, we will send an email to the e-mail address you provided in your registration form to confirm that your order has been received. Our confirmation of your order creates a legally binding agreement between us.

All orders for products and services are accepted subject to availability and certain security checks.

Product Availability

When a product is temporarily out of stock from our online store, we will hold your order until we have it back in stock before sending it to you via regular mail. The Company has made every effort to ensure that all products listed on the Website are available. However, if an individual product becomes permanently unavailable, we will try to offer you a suitable alternative or a full refund.

Products and Costs

All product prices are liable to change by the Malaysian government, Customs and Excise, and other legal interpretations issued by appropriate authorities. Promotions and prices displayed in the Company’s physical stores and catalogs do not always apply to the online store, and vice versa.

Import duties and local taxes are NOT included in the quoted price of goods shipped outside of Malaysia. You will be responsible for paying all import duties and local taxes, as well as any administration fees, upon receipt.

We reserve the right to change any prices at any time and without notice, as well as the right to add or remove any product at any time.